Sanitas referral process: A step-by-step guide
Sanitas news /

At Sanitas, we prioritize seamless and efficient healthcare for our patients. If your doctor recommends that you see a specialist, you may need a medical referral. Understanding the referral process can help you navigate your care with confidence and ease.
What is a medical referral?
A medical referral is a formal recommendation from your primary care provider (PCP) for you to see a specialist or receive specific medical services. This process ensures that you receive the most appropriate care from healthcare professionals who specialize in your specific health needs.
Step 1: Placing a referral
Your primary care provider will determine if you need to see a specialist. If so, they will create a referral request in our system. Here’s how it works:
- The referral is sent to you and your provider once the progress note is completed.
- Your insurance information is verified to ensure eligibility.
- All necessary medical documentation is securely uploaded.
Step 2: Processing your referral
Once your referral is placed, it goes through an internal processing system to ensure everything is in order.
- Our system integrates with insurance providers to check for necessary authorizations.
- If needed, our referral department may make adjustments to ensure accuracy.
- You and the specialist receive automatic notifications about the referral.
Step 3: Closing the referral
After your specialist visit, the referral process is completed by updating your medical records.
- Specialists upload their notes and reports to Sanitas.
- The referral status is updated and shared with your PCP.
- If additional follow-ups are needed, you will receive reminders.
How to stay informed about your referral
- Contact our Referral Department: We’re here to help with any questions!
- Check your insurance coverage: Some referrals may require prior authorization, so it’s always good to confirm.
At Sanitas Medical Center, we make sure your referrals are handled quickly and efficiently so you can focus on your health.
If you have any questions, don’t hesitate to reach out to our team!